Client Success

Our Success Begins with Yours

In a constantly evolving digital travel marketplace, we know how important it is to deliver the highest level of service to help you obtain new guests and turn your previous guests into loyal advocates of your company. Our Client Success team will serve as a partner and sounding board for you, our clients, to ensure you are set up for success with Bluetent. Our goal is to help you understand how to leverage Bluetent products and services to meet (and exceed) your unique business goals.

MISSION
Our mission is to cultivate long-lasting relationships with our clients by proactively delivering an exemplary level of service, support, and consultation throughout every aspect of a client’s relationship with Bluetent.

VISION
To develop a culture of success that empowers you, our clients, to fully leverage the products and services offered by Bluetent to maximize your profits, grow your business, and become outspoken and enthusiastic advocates of Bluetent because we have earned your business, loyalty, and trust.

WHAT DOES THIS MEAN FOR YOU?

Your Client Success Manager will help you:

  • Manage your partnership with Bluetent
  • Coordinate training sessions for you on our platforms
  • Collect feedback for platform feature enhancements
  • Answer any questions about Bluetent products and services
  • Serve as your point of contact at Bluetent for any customer service concerns
  • Collaborate with you to determine the best digital solutions to meet your business goals

MEET YOUR CLIENT SUCCESS MANAGERS

“Success is sometimes just one more patch than you have holes in your innertube” – Curly Girl Design
JINNIE TEMPLIN | DIRECTOR OF CLIENT SUCCESS
“Success usually comes to those who are too busy to be looking for it.”
— Henry David Thoreau
MELISSA DINNEL | CLIENT SUCCESS MANAGER

HOW TO GET IN TOUCH:

Over the next several months, we’ll be assigning each Bluetent client a Client Success Manager. Want to talk to a Client Success Manager sooner rather than later? Let us know! Email success@bluetent.com.

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